Shipping & Returns

Refunds Policy

There are no refunds on purchased goods unless they are found to be defective by fault of manufacture. Purchased defective goods may be exchanged for the replacement of the same item or a credit note.

Unsuitable items may be returned in original condition within 1 week of purchase, in original un-damaged packaging along with the receipt for a full refund

No items may be returned without firstly calling scuba culture on 03 9808 0033

Delivery Of Your Products

Delivery time takes up to 10 working days from the date your payment is received.
Scubaculture.com.au makes every effort to deliver your Product according to the estimated delivery time. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays.

Although every effort is made to ship your Order according to the estimated delivery times, estimated shipping times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us.

We will use all reasonable efforts to deliver your Products to you within the estimated delivery time; however, we do not guarantee that we will deliver within this time frame. Title and risk of loss to all Products will pass to you on delivery.

Purchased products will be shipped via Australia Post, in most cases packaged parcels depending on volume and weight.

Scuba Culture makes no guarantee as far as the shipping is concerned once in the hands of Australia Post. Orders of $200 value or more require insurance to be obtained for its delivery or for the order to be picked up from Scuba Culture.

We recommend insurance for high value orders. Please feel free to contact us for a shipping quote using this option.

$15 flat fee shipping within Australia. We do not ship outside of Australia. However, if you are in the South Pacific and would like to purchase something please call us on 61 3 9808 0033, we will try to assist you.

Product Pricing in AUD

GST
Scubaculture.com.au purchases include GST.

Prices
Scubaculture.com.au reserves the right to change prices for Products displayed at Scubaculture.com.au at any time.

The price you pay for the Goods shall be the price specified on the Product List. You also agree to pay the delivery and handling fee (when applicable) in respect of each Order and all taxes, including goods and services tax, which scubaculture.com.au is required to collect from you.

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